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Consumer Resources

Instructional and Informational Resources

Commonwealth Community Bank offers many types of products and services to our customers.  We realize that convenience really does matter in today’s busy world.  Below are links to instructional handouts and frequently asked questions on setting up internet banking/ mobile banking, bill payment, mobile payment solutions, mobile remote deposit capture, and person to person payment solutions.

Online Banking/ Mobile Banking Setup

Samsung Pay Setup

get it on google play

Apple Pay  

download on the app store

Bill Payment Setup

IMPORTANT INFORMATION REGARDING YOUR INFORMATION SECURITY
Commonwealth Community Bank strives to provide excellent customer service while offering the highest customer protection to prevent occurrences of fraud and identity theft. It is important that our customers are taking the appropriate measures to educate and protect themselves from potential thieves.

-Never give banking account information to callers out over the phone.
-Safeguard account numbers and social security numbers.
-Don’t use Debit Cards or enter account numbers on unsecure websites.
-Use complex passwords for online account access.
-Don’t store account information or passwords on your computer or internet browser.
-Do not give out your Debit Card PIN.

Periodically we will provide informational newsletters to our customers on ways to protect yourselves from potential scams and what to do if you have been a victim.  You may find the link to those articles Here.

 

If you should find yourself in the unfortunate position of having possible fraud or identity theft, please contact the Bank and law enforcement immediately. If this should occur outside of normal business hours, below is some contact information you might find helpful.

To Report a Debit Card Lost or Stolen After Hours 1-800-811-8177

To Activate a Debit Card or to change a PIN call : 1-877-965-3344

 

TransUnion 1-800-680-7289

Experian 1-888-397-3742

Equifax 1-800-525-6285