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Customer Security

Instructional and Informational Resources for Customer Security

USA Patriot Act

The official title of the USA Patriot Act is ” Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism (USA Patriot) Act of 2001″


The Purpose of the USA Patriot Act is to deter and punish acts of terrorism in the United States and around the world while also enhancing law enforcement investigative tools along with preventing and prosecuting money laundering for the financing of terrorism, requiring financial institutions to report potential money laundering, preventing the abuse of the financial system for corrupt personal gain of foreign officials.


Customer Identification Program

To help fight the funding of terrorism and money-laundering the bank is required by Federal Law to obtain, verify, and record information that identifies each person who opens an account.  This means we will ask for certain information when you open an account including:

  • Name
  • Date of Birth
  • Physical Address
  • For Driver’s License or other Identifying Documents
  • Any other information that will allow us to identify you.

Fraud Reporting

If you should find yourself in the unfortunate position of having possible fraud or identity theft, please contact the Bank and law enforcement immediately. If this should occur outside of normal business hours, below is some contact information you might find helpful.

To Report a Debit Card Lost or Stolen After Hours 1-800-811-8177

To Activate a Debit Card or to change a PIN call : 1-877-965-3344

TransUnion 1-800-680-7289

Experian 1-888-397-3742

Equifax 1-800-525-6285

#BanksNeverAskThat  brought to you by the American Banker’s Association.

Review the following informational videos.  They just might save you from a fraudulent situation.

#BanksNeverAskThat Anti-Phishing Campaign
#BanksNeverAskThat Anti-Phishing Campaign 2

Phishing Scams

Do you know how to spot a “Phishy” email ?  Check out this resource for more information to protect you and your loved ones from Phishing Scams.

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