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Instructional and Informational Resources
Commonwealth Community Bank offers many types of products and services to our customers. We realize that convenience really does matter in today’s busy world. Below are links to instructional handouts and frequently asked questions on setting up internet banking/ mobile banking, bill payment, mobile payment solutions, mobile remote deposit capture, and person to person payment solutions.Online Banking/ Mobile Banking Setup
-Never give banking account information to callers out over the phone.
-Safeguard account numbers and social security numbers.
-Don’t use Debit Cards or enter account numbers on unsecure websites.
-Use complex passwords for online account access.
-Don’t store account information or passwords on your computer or internet browser.
-Do not give out your Debit Card PIN.
Periodically we will provide informational newsletters to our customers on ways to protect yourselves from potential scams and what to do if you have been a victim. You may find the link to those articles Here.
If you should find yourself in the unfortunate position of having possible fraud or identity theft, please contact the Bank and law enforcement immediately. If this should occur outside of normal business hours, below is some contact information you might find helpful.
To Report a Debit Card Lost or Stolen After Hours 1-800-811-8177
To Activate a Debit Card or to change a PIN call : 1-877-965-3344