Commonwealth Community Bank is excited to implement a new internet service soon. The new site will be simple, sleek, easy to navigate and will offer new services. For customers who utilize only internet banking you will only need to update your password (see instructions below). Bill Pay customers and customers who have scheduled reoccurring transfers will need to set this information back up in our new system. We do apologize for any inconvenience. December 11th, 2017 will be the debut of the new website, will full functionality on December 12th, 2017. To login to your online banking for the first time after switchover:
- Browse to the bank’s homepage and find the login section
- Use your existing login ID and click Login.
- The system will ask for your security code. Your security code is login ID + last four of SSN. If your login id is jdoe and your SSN is 123-45-6789, then your security code is jdoe6789.
- The system will then walk you through choosing new security questions, a new security image, a new security phrase, and a new password.
- The system will prompt you to enter a valid email address at this time. Your email address may be used for password resets, account alerts and institution communication.
Once again, Commonwealth Community Bank is delighted to bring you the latest in internet banking technology. Should you have any questions or concerns, please feel free to contact us.
Commonwealth Community Bank prides itself on keeping our customers' information safe. We also want our customers to be informed of what they can do to help protect themselves from security vulnerabilities. The following suggestions are not all inclusive, just examples of best practices:
- Change passwords frequently
- Do not share passwords with others
- Have updated computer firewalls
- NEVER open suspicious emails
As an added security measure, and to comply with regulatory standards our customers will now need to update online banking passwords every 120 days. With cyber security on everyone's minds, and cyber crime at an all time high, this measure helps to protect our valued customers.